FAQs

Frequently Asked Questions

General Questions

We specialize in aerial photography and videography, capturing high-quality images and footage for real estate, events, businesses, construction, and more. We also offer social media reels, mapping, and custom drone projects.

We primarily operate in Greater Manchester, but we’re happy to travel further for specific projects. Additional travel fees may apply for locations outside our standard service area.

Yes! We comply with UK drone regulations and hold the necessary licenses for commercial drone operations. We’re also fully insured for public liability, ensuring safety and peace of mind for every project.

Yes, but special permissions may be required. Some areas, such as city centers or near airports, require approval from the CAA (Civil Aviation Authority). We handle all necessary permissions to ensure legal compliance.
In most built up areas - we will opt to use a sub 250g drone for these restrictions.

We use many different drones for all different scenarios, however we mainly use the DJI Mini 4 Pro, which offers true vertical shooting, 4K HDR video, and obstacle avoidance technology. It’s compact yet powerful, making it ideal for high-quality aerial photography in various settings.

Drone photography provides stunning aerial perspectives that traditional photography can’t capture. It’s perfect for real estate marketing, event coverage, site inspections, tourism promotions, and social media content.

Pricing & Payment

Pricing varies depending on the type of project. Our pricing starts from £50 for basic photography and scales up based on duration, editing requirements, and additional services. Full pricing details can be found on our Pricing Page

Yes, we require a 20% deposit to secure your booking. This ensures your slot is reserved and allows us to plan accordingly.

The remaining balance must be paid on or before the delivery of the final project. We will not release the final files until full payment has been received.

  • Travel Costs: Locations within Greater Manchester (50 Mile Radius) are included. Locations outside this area may incur additional travel fees.
  • Extra Edits: Some services include free revisions. Additional edits may incur extra charges.
  • Expedited Delivery: Need your footage urgently? Rush delivery is available for an additional fee.

Refunds are generally not offered, but we will work with you to make reasonable revisions to ensure you’re satisfied. Please see our Refund Policy for full details.

Booking & Process

You can book by contacting us through our website, email, or phone. We’ll discuss your project needs and confirm availability before securing your date with a deposit.

We recommend booking at least one to two weeks in advance to ensure availability, but we may accommodate last-minute requests if possible.

If the weather is unsuitable for flying, we will reschedule at no additional cost to the next available date. Safety and quality are our priorities.

  • Rescheduling: Allowed at no charge if done at least 48 hours before the scheduled shoot.
  • Cancellations: Deposits are non-refundable, but they can be transferred to a future booking.

Shoot & Delivery

Most drone shoots take between 30 minutes to 2 hours, depending on the project type and complexity.

Absolutely! If you have specific shots in mind, let us know in advance so we can plan accordingly.

  • Photos: Typically delivered within 48 hours.
  • Videos: Standard editing takes 3-5 business days, but expedited delivery options are available.

  • We deliver final files via a secure online download link in high-resolution formats suitable for web, print, or social media.

By default, we provide professionally edited photos and videos. RAW files may be available upon request for an additional fee.

Revisions & Usage

Any service that includes revisions allows changes to be made within 14 days of project delivery. Additional revisions may incur a fee.

Extra edits outside the included revision period can be done for an additional editing fee, based on the complexity of the changes.

Yes! Our work is fully licensed for personal and commercial use, including advertising, websites, and social media.

Once full payment is received, you gain full rights to use the content. We may use selected footage for promotional purposes unless requested otherwise.

Custom & Ongoing Work

Yes! We create tailored packages for businesses needing regular aerial content, such as real estate agencies, construction firms, and marketing campaigns.

Yes! We offer monthly or long-term contracts for businesses requiring consistent aerial content. Contact us for details on pricing and availability.

Definitely! We can schedule weekly, monthly, or quarterly shoots to document progress for construction projects, events, and more.

Safety & Legal

Yes. We follow all CAA (Civil Aviation Authority) regulations, ensuring we only fly in legally permitted locations.

Yes, if your project requires flying in a restricted zone (e.g., near airports, stadiums, or populated areas), we handle all necessary permissions. Additional time may be required for approval.

Safety is our top priority. We follow strict safety protocols and only fly in areas where it is legally and practically safe to do so.

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Let us capture your vision from new heights with stunning aerial shots that stand out.

Contact

  • info@deluxedrones.co.uk
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